In order to establish a business relationship, Platio is obliged to identify its clients. The identification rules and requirements are based on those established by the FCA UK. The client is obliged to submit to Platio any data and documents requested by Platio for identification.
If Platio has doubts about the client's data or documents, then Platio may ask the client to specify its data, provide additional information or documentation, or if necessary, to re-do the identification process.
For the purposes of the client's identification, Platio may request the following information, including but not limited to: full name and surname, date of birth, personal identification code, information regarding an identity document (incl. nationality), client's residency, the name, corporate form, capital, head office address, business description, identities of associates and executives, as well as a list of beneficial owners as defined by the ESA (AML/CFT) JC/GL/2017/34, information required by law (e.g. information about origin of client's assets, purpose of the business relationship etc.), client's preferences regarding Platio services and products, e-mail address, physical address, information about client's work or study, credit and debit card information, payment details, client's IBANs and other bank and payment account related details (incl. balance, logs, transactions), phone number and any other data (including technical) client provides to Platio, whether intentionally or unintentionally. For identification purposes the client's documents are requested, such as but not only: a copy of an official and valid identity document, a proof of residence which is less than 3 months old. The purposes of processing client's personal data: to process client's payment and service requests and transactions; to protect against and prevent fraud and unauthorized transactions; to create and manage client's account; to offer client new services; to issue payment instruments; to comply with the regulatory requirements and requests of the supervisory and law enforcement authorities; to respond to client's inquiries.
Platio has taken appropriate technical, physical and organizational security measures against the loss and unlawful processing of client's personal data.